Monday, August 13, 2007
Tech Support
*Customer: My disk ran out of space when trying to save my Word document, so I changed it from double spaced to single spaced and it still wouldn't fit!
*Advisor: Press any key to continue.
Customer: I can't find the 'Any' key.
*Tech Support: Ok, in the bottom left of the screen, can you see the 'OK' button displayed?
Customer: Wow. How can you see my screen from there?
*Advisor: Can you click on 'My Computer'?
Customer: I don't have your computer, just mine.
*Advisor: You have Spyware on your machine which is causing the problem.
Customer: Spyware? Can they see me getting dressed through the monitor?
*Customer: My family in Australia use BT Softphone, I can see them but they can't see me.
Advisor: What brand is your webcam?
Customer: What's a webcam?
*Customer: All my files I saved last week to my C: drive are missing!
Tech Support: Do you remember what directory you first saved them in?
Customer: No, I don't . I just know it was on my C: drive.
Tech Support: Ok, I'll walk you through how to find the files.
Customer: I wouldn't think I would be losing files on this computer. Gee, I just had the hard drive replaced in it yesterday.
be an idea.
*Customer: I keep getting inappropriate pop-ups on my computer and don't want my wife to think that it's me.
Advisor: I will remove them for you.
Customer: How do I get them back when she is not in?
*Customer: How do I change channel on my monitor?
Advisor: Your monitor won't have channels like a TV.
Customer: But I was watching the internet channel the other day and now I just get the word processing channel.
*Customer: My mouse mat isn't wired up.
Advisor: I'm not sure I understand, your mouse mat shouldn't have any wires.
Customer: Well how does it know where my mouse is? Is it wireless?
*Customer: My iPod will only play one song.
Advisor: Which other tracks have you downloaded from iTunes?
Customer: Do I need to download tracks?
*Advisor: Press any key to continue.
Customer: I can't find the 'Any' key.
*Tech Support: Ok, in the bottom left of the screen, can you see the 'OK' button displayed?
Customer: Wow. How can you see my screen from there?
*Advisor: Can you click on 'My Computer'?
Customer: I don't have your computer, just mine.
*Advisor: You have Spyware on your machine which is causing the problem.
Customer: Spyware? Can they see me getting dressed through the monitor?
*Customer: My family in Australia use BT Softphone, I can see them but they can't see me.
Advisor: What brand is your webcam?
Customer: What's a webcam?
*Customer: All my files I saved last week to my C: drive are missing!
Tech Support: Do you remember what directory you first saved them in?
Customer: No, I don't . I just know it was on my C: drive.
Tech Support: Ok, I'll walk you through how to find the files.
Customer: I wouldn't think I would be losing files on this computer. Gee, I just had the hard drive replaced in it yesterday.
be an idea.
*Customer: I keep getting inappropriate pop-ups on my computer and don't want my wife to think that it's me.
Advisor: I will remove them for you.
Customer: How do I get them back when she is not in?
*Customer: How do I change channel on my monitor?
Advisor: Your monitor won't have channels like a TV.
Customer: But I was watching the internet channel the other day and now I just get the word processing channel.
*Customer: My mouse mat isn't wired up.
Advisor: I'm not sure I understand, your mouse mat shouldn't have any wires.
Customer: Well how does it know where my mouse is? Is it wireless?
*Customer: My iPod will only play one song.
Advisor: Which other tracks have you downloaded from iTunes?
Customer: Do I need to download tracks?
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